The iPhone is a technological marvel but it doesn’t come cheap. So any problem with an iPhone is cause for concern. But before you think about an iPhone repair, here are a few things you can try, to ascertain whether your iPhone has really gone bad or not.
Does your iPhone fail to respond when you press the buttons or touch the screen? Maybe, it tries to turn on but stops midway and stops responding thereafter? If you have these problems, your iPhone is probably suffering from a frozen screen.
If the screen is frozen or black- Even if the phone is not responding, you can still force your iPhone to restart. All you have to do is press the Sleep and the Home button together for ten seconds. Don’t worry. The restart won’t erase any content on your iPhone. Keep the buttons pressed until you see the Apple logo.
If the phone won’t start or turn on- It may be a low battery problem. Connect your iPhone to the charger and keep it charging for at least one hour. If you are able to see the charging sign inside of a few minutes, it means the battery was drained and it just needed to be charged. If you cannot see the charging sign after an hour or if you can see the ‘connect’ icon, disconnect the phone and check the USB cable, power adapter and connector. There might be problem with one of these attachments. Ensure that there are no breaks in the wire and there is no debris anywhere. You can avoid many a iPhone repair by checking these things.
If the device gets stuck when it is turning on- If the device doesn’t progress from a red/blue screen or the Apple logo during startup, connect the phone to your computer and begin iTunes. Now press the Sleep/Wake button and Home button again to restart the phone. Don’t let go when you see the Apple logo. Wait till the screen boots to the recovery mode. You will see a message asking if you want to update or restore your phone. If you click update, iTunes will try to update your phone’s iOS. So press update. Don’t worry. Your data won’t be erased.
Update will complete in 15 minutes- The update process can take up to 15 minutes (iTunes is downloading the software). If the process crosses 15 minutes, your iPhone will come out of Recovery mode. If it does, repeat the steps from forcing your iPhone to restart. If this does not solve your problem, you can either contact Apple Support or you can contact an iPhone repair service.